Shipping policy
At Zero Drama, we aim to deliver your order quickly, safely, and without complications.
1. Order Processing
All orders are processed and shipped within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping & Delivery
We ship through registered and reliable domestic courier partners.
Delivery timelines depend on your location and courier norms.
Estimated delivery time will be shown at checkout, where applicable.
Please note that while we work with trusted courier partners, delivery timelines may vary due to unforeseen circumstances (weather, regional restrictions, courier delays, etc.). We are not liable for delays once the shipment has been handed over to the courier partner.
3. Delivery Address
Orders will be delivered to the address provided at the time of purchase.
Please ensure your shipping details are accurate to avoid delays.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout.
Shipping fees once paid are non-refundable, except in cases where the order is cancelled by us.
5. Order Confirmation & Tracking
Once your order is shipped, you will receive a confirmation email and tracking details.
You can track your order using the link provided.
